Privacy Policy

Last updated: April 2, 2026  ·  Nexara Digital, Siem Reap, Cambodia

Nexara Digital ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit nexaradigital.net or use our services.

1. Information We Collect

We collect information you voluntarily provide when you:

• Fill out the contact or enquiry form (name, email address, business name, message)
• Book or purchase a service (name, email, business details, payment information)
• Communicate with us via email or WhatsApp

We may also collect basic technical data such as your IP address, browser type, and pages visited through standard web analytics tools.

2. How We Use Your Information

• To respond to your enquiries and provide our services
• To process payments and manage your subscription
• To send service-related communications (e.g. invoices, reports, renewal reminders)
• To improve our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your data based on:

• Contractual necessity — to fulfil the services you have requested
• Legitimate interests — to improve our services and respond to enquiries
• Consent — where you have explicitly agreed (e.g. subscribing to updates)

4. Data Storage and Security

Your data is stored securely and accessed only by authorised personnel. We use industry-standard encryption and take reasonable precautions to prevent unauthorised access. Contact form submissions are processed via Web3Forms and delivered to our email inbox.

5. Third-Party Services

We use the following third-party tools which may process your data:

• Web3Forms — contact form submissions
• Netlify — website hosting
• Stripe / payment processor — payment processing (when applicable)
• Google Analytics — anonymised website usage statistics (if enabled)

Each provider has their own privacy policy and data protection practices.

6. Cookies

Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings at any time. We do not use tracking cookies for advertising purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, contact us at info@nexaradigital.net.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Client records are kept for a minimum of 3 years after the end of a service relationship.

9. Contact

If you have any questions about this Privacy Policy, please contact us:

Nexara Digital
Siem Reap, Cambodia
Email: info@nexaradigital.net